Senior Associate -(NonTechnical)

Ikya Human Capital Solutions Pvt Ltd
  • Bangalore
  • 2-3 lakh
  • 1-2 years
  • Views
  • 11 Jul 2017

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

Fresher with excellent Communication Please Welcome.
Should have excellent communication skills
Candidate should be comfortable handling calls
Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.
Troubleshoot and resolve client tech issues related to computers, routers, and printers. Fixation of Virus and Malware intrusion Etc.
Diagnosis & resolving of the hardware problems and troubleshooting.

Competencies/Skill sets for this job

Troubleshooting Calls Fixation Installation Operation

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