Senior Analyst- Content Management

TRH Consultancy Services
  • Delhi, Gurgaon
  • 10-15 lakh
  • 1-4 years
  • Views
  • 10 Feb 2017

  • Software Design & Development

  • IT/ Technology - Software/ Services
Job Description

- Provide day to day support on CRM applications (primarily Salesforce)

- Data Management (Data Back-up, Extract, Import, Update, Delete, Edit, etc)

- Adding new records / contacts

- Enrichment of existing records, remove duplicates

- Campaign list uploads, data scrubs, territory reassignments

- Configuring standard/custom objects, validation, record types, page layouts, reporting, and analytics

- Create and manage weekly/monthly reports & dashboards in SFDC

- Preparing knowledgebase articles related to Salesforce products

- Coordinating with Salesforce.com for issues with Salesforce application.

- Working experience in Salesforce and data management

- Proficient in MS office (Word, Excel, PPT) and other data analysis tools

- Knowledge of MS Access, SQL Server

- Excellent communication skills

- Strong problem-solving/analytical skills.


Competencies/Skill sets for this job

Content Management Analytical Skills. Sfdc Data Management

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About Organisation

TRH Consultancy Services