Play a key role in acquiring and engaging the right set of restaurants to use Company's products and help merchants derive maximum value from it.
Take P&L accountability of overall revenue generated in a territory including creation and renewal of accounts as well as nurture and develop existing clients, and generate incremental revenues within these accounts by selling additional products and services.
Maintain strong relationship with restaurant owners (Specifically Key Accounts of the territory) advising them on issues related to the market and offering solutions on the same.
Mentor the team to handle end-to-end client relationships - Responsible for managing the team from hiring and training new recruits to assigning targets, to mentoring, coaching as well as career planning for each member of the team.
Provide timely performance feedback to team members and create programs for periodic training on sale techniques, pitching, negotiation, contracting, billing / invoicing and payment collection .
Lead the sales team in mapping, tracking, meeting and delivery of new accounts and identifying new opportunities for territory with focus on market penetration and revenue maximisation.
Establish sales objectives by forecasting and planning for the annual and quarterly business plan for the territory: Lay down the roadmap for new account acquisition and ensure its execution.
Monitor parameters in addition to total revenue such as product penetration, average revenue per person, closure %, conversion per product etc.
Liaise seamlessly with central teams to communicate and assign client requirements to various delivery heads
Create and maintain a culture of strong customer focus to maintain optimum service delivery to merchants in the city
Find further product requirements for maximizing commerce in the city and develop feedback loops for product enhancement
3-4 years of intensive sales and people management experience. Relevant B2B sales experience will be great!
A strong sense of initiative and comfortable managing and working along with diverse teams and multiple stakeholders
A person who is articulate, organized, detail-oriented, tech savvy and can multi-task
Ability to handle objections from clients end and turn them into opportunity
Ability to identify the pain point of a client and offer a solution through one or other product or service
Timely close a client by swiftly acting on leads and maintaining a healthy closure % (number of conversions: number of meetings held)
Maintains good relationship with clients by acting as their consultant/problem solver
Ability to set, achieve and stretch goals for one self with little or no guidance