Determine customer needs while educating the customer on new and used car ownership
Demonstrate vehicle benefits and amenities, including test drives
Meet and exceed dealership goals and objectives
Maintain customer satisfaction, ensuring return business and referral business with customer follow-up
Suggest optional equipment for customer automotive purchase
Guide the customer in availing appropriate finance option
Coordinate with financiers
Furnish the pre delivery inspection information to work shop.
Coordinates with the back office people for quotations approval, registrations and delivery Coordination.
Looks after the delivery of vehicles at the right time.
Coordinates in delivering the sales kits ,brouchers etc.,
Submits the invoices copies and facilitates in the formal registration of vehicles.
Conducts the sales promotion activities and campaigns to boost the sales.
Arranges events and demos for promoting the sales as a part of market promotion and development.
Prepares daily sales reports and submits the same to sales manager.
Attends the meetings of supplier companies to know the product features and knowledge about its functioning.
Attends to sales meetings and furnishes the information to higher officials.
Prepares reports on a periodical basis such as weekly walk-ins, cold calls, deliveries and furnishes sales figures.
Offer the best dealership experience through the ongoing pursuit of excellence.
Maintain customer satisfaction.