1. To develop a business plan and Renewal strategy for existing Customers that ensures attainment of company sales goals and profitability.
2. Monthly Renewal performance to be met as per assigned targets.
3. Maintain Annual Percentage Rate (APR) and Processing fees as per Business targets.
4. Monitoring and tracking of Renewal Portfolio to ensure 100% loan performance.
5. Renewal Strategy to be followed for consistent Customer Engagement and reduction in Blacklisted and Not Interested Pool
6. Coordination with marketing team for building effective Customer Communications.
7. To prepare action plans individually for effective business for assigned locations
8. Exploring ways for reducing sourcing TAT for Renewals with coordination with Internal Stakeholders
9. Recruiting & managing a team / locations assigned.
10. On field and off field training of team members.
11. To provide timely feedback to senior management regarding sales performance of the team.
12. Supervising the daily activities of reporting team and maintaining daily MIS.
13. Travel to assigned locations for monitoring performance and meeting Customers