candidate need to attend inbound calls, troubleshooting issues on windows and mac computer, convincing the customer to pay to fix up the issues.
Responsibilities and Duties
Candidates need to attend calls which will be related to customers issues
on the computer, laptops of Windows and Mac devices.Needs to troubleshoot issues which is
related to issues like pop up calls/ Error codes/Black screen /Lost contacts /issues on I-
tunes like i-phone disable connect to I-tunes, Activation lock Issues, Contact lost in
I-phone, Cannot access I-cloud Account Etc.
Required Experience, Skills and Qualifications
Needs to know how to close their own calls
Computer basics required
Need to be communicative and fluent in English
Convincing skills required in this profile
Candidates who know another language like German,Polish, French,
Dutch or Spanish can apply too.
Salary credited on the 1st of every month
Salary upto 25K
Attractive incentives/Leaves/B'day Leave is given
6 days Work and 1 Fixed off.
Night shift-10pm to 8am