- The resource will get a H/w.
the resource should be able to create image for that H/w with Windows 7,8 and 10. Add application to that image, create a package and add to image. Download drivers required for the particular model with the OEM.
Run on computer, test in lab, deployment and test with test user.
Replication to distribution servers, deploy to the end point computers which is connected to the respected distribution server and get the 100% deployed report. Troubleshoot any challenges and attend L3 calls.
Inventory management for h/w and S/w, Patch management for MS and non MS applications with testing and deployment, knowledge of KMS