SAP Solman Professionals

Sonyo Management Consultants Pvt. Ltd.
  • Mumbai
  • 10-15 lakh
  • 4-9 years
  • Views
  • 14 Sep 2016

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Team member of the Technical Operations SAP Basis
• Provide Operational Excellence for EVO in the areas SAP Basis, Solution Manager, Monitoring, Portal, Oracle Database, Unix-Shell and Scripting and other infrastructure elements
• Work with EVO Support Partner, assess operational quality, identify gaps, and manage closure of gaps in SAP Basis area, including
o Ensure effective Error Trend Analysis and Problem Management
o Work in EVO SAP Basis team and provide missing technical and operational expertise for Major Incident Management and support EVO Support Partner to close their knowledge gaps
o Provide support for Major Incident Management and ensure timely resolution of Major Incidents
o Ensure SAP functional best practices are adhered to during Incident and Problem investigation and resolution
o Provide technical feasibility and appropriateness of proposed incident & problem resolutions when alternative solutions are available

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