Ability to work independently with Solution Manager functionality effectively
- 7 years technical implementation and upgrade projects experience in SAP Solman
- Change Request Management (ChaRM) Implementation experience
- Implement functionality required for the successful rollout of Solution Manager Processes as per standard SAP requirements
- Participates with Business Analysts in application documentation.
- Working with the Project Manager on definition of development requirements and priorities.
Working experience with following Solution Manager components :
- ChaRM & Service Desk implementation
- Configuring and using Solution Manager Root Cause Analysis
- Business Process Monitoring and Job Management
- Project and solution documentation process Knowledge