Must have full cycle end-to-end implementation experience for any domestic/Indian client.
CIN exposure/knowledge is preferred
1.Attend the issues or in support language tickets
2.Interacting with end-user and taking there inputs for any new reqirement
3.Achieving the SLA’s(Service Level Agreements)
4.Should take care of High, Medium and Low Priority tickets without complaints
5.Configuration of new shipping points
6.Configuration of new payments terms.
7.Assigning of new sales office.