Should have at least 5+ years of SAP PP and QM Module, with minimum two end-to-end implementation and multiple support projects with exposure on Upgrade and rollouts
Should have hands on experience in configurations of all aspects of SAP PP and QM Module.
Working experience on RICEFW realization and should be able to cater and map the business requirements
In depth knowledge of MFG processes and business and integration with other SAP modules FICO, PS, SD, PM, MM & QM
Required to have exposure and understanding of business functions like manufacturing, finance, purchase, inventory management, manufacturing, distribution
To participate actively in the design and execution of enhancements and projects in the specific area of competency.
The competencies required would be analytical skills, good understanding of business and business processes, skills to gather the business requirement and provide appropriate solution
Should be able to roll out training programs around SAP which allows smooth onboarding for team members into the same domain
Knowledge of ITSM process like change management, incident management and problem management
Should be proactive towards working on continues improvement activities for generating higher productivity in terms of business benefits and reduction of ticket count.
Should have worked in a distributed delivery model with internationally located teams
Should work as a SPOC in managing internal stakeholders at various level
Should be able to independently support business operations and also handle enhancements and small projects turning around SAP-PP & QM module
Must be able to multitask, evaluate high priorities and deliver quality performance under pressure
Excellent organizational, interpersonal, written and verbal communication skills with ability to effectively work in a team environment
Exceptional customer service orientation, with a focus professional interaction with all customers, contractors and vendors, both internal and external.
Ensure the integration between the Project team, Support team and the business community
Ensure timely issue identification, resolution, handling escalation & ensuring process consistency
To communicate the functional and processes requirements to the development team by developing and maintaining design/technical documents.
Exposure to ABAP, HANA preferred
SAP certification preferred
Minimum Qualifications :
MSC/BSC/BCA/BE degree in IT