SAP Lead

Future Focus Infotech Pvt. Ltd.
  • Chennai
  • 15-20 lakh
  • 7-12 years
  • Views
  • 25 May 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Management of Root Cause Analysis for all incidents to ensure that underlying causes are eradicated and incidents reduced
Effectively manage the relationship with internal business customers within the region
Provide monthly report out of SAP Service Delivery metrics to business partners
Manage the various internal vendor teams to drive incidents and service requests through closure
Collaborate with other SAP Regional Service Delivery leads to deliver a seamless follow the sun support model

Competencies/Skill sets for this job

Support Sap Root Cause Analysis

Job Posted By

Executive Delivery

About Organisation

Future Focus Infotech Pvt. Ltd.