Glan Management Consultancy
  • Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune, Agra, Indore, Jaipur, Lucknow, Ludhiana, delhi
  • Confidential
  • 3-4 years
  • Views
  • 06 Sep 2018

  • Sales & Marketing

  • Management Consulting
Job Description

Provide technical support , troubleshooting, repairs, Installation, and assembling for CNC ROUTER, FIBRE & LASER MARKER, LASER METAL CUTTING MACHINE, PLOTTER , LASER PRINTER ETC. Providing door step service to customers by visiting them for pick and drop of hand- sets or any technical assistance required for resolving their issues. Maintaining customer complain logs and service reports. Adherence to the process set to close a call. Responsible for providing technical services, ranging from start- up and service to troubleshooting and repair Representing the brand to the customer. Educating the customers on features and functionalities of the device and enhancing their knowledge about the device/ product for better customer experience. Call closures in defined TAT. Key Skill: SALES & SERVICE ENGINEER, sales engineer, service engineer, sales executive, marketing engineer

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Glan Management Consultancy