Should be comfortable working in Tele -Collection Process
Should have prior experience in collection and renewals calling.
Responsible for reaching out to customers to collect for renewal Premium.
Maintained relationship with the Existing customers to give them service for renewal and POS issue.
Collect Premium from customer preferred location.
Resolving customer complaints received and channel partners.
* Knowledge about Bucket collections , grace , dues.
* Experience in field collecting renewals.
Following up with respective department for customer complaint cases.
Providing excellent support to the customers by resolving queries within TAT.