Relationship Manager - NRI Banking

Quotient Consultancy
  • Mumbai
  • Confidential
  • 5-10 years
  • Views
  • 01 Feb 2018

  • Finance/ Accounts

  • Banking - Retail
Job Description

Grade offered: Sr Mgr / AVP Key Responsibilities: - Liabilities Generation - Driving client acquisition through Branch Channel - Manage and analyze the portfolio quality. - Analyze and track competition to take proactive steps to counter them. - Providing trainings to acquisition channels - Innovating various new channels of acquiring NRI customers. - Revenue Generation - Ensuring profitability of each NRI product vis a vis product wise cost management. - Ensuring effective/ active customer engagement program from a Branch perspective. - Driving deepening campaigns at Branches. - Risk Management - Suggest documentation to process team standards keeping in mind legal frameworks covering Customer Declarations, - Delegation Matrices and Exception Management - Superior Customer Service and Brand Management - Initiate Brand awareness during product launches, through collateralization/appropriate communication - Communicate Bank's Brand to channel/alliance partners, through re-iteration of philosophy, identity and standards - Strengthening of Systems, Control, Processes and Procedures - Take feedback from the frontline team and suggest areas of changes to process team where process needs to be redefined. - Conduct periodic training programs on GIB with branches - Identify gaps with reference to costs incurred with no benefits for each product/ process. - Conducting cost benefit analysis for each project/ process/ product development Key Competencies/skill set : - Basic NRI / Remittances / Financial Products Knowledge required - Should be well verse with FEMA Regulatory guidelines - Strong Analytical abilities & Interpersonal skills

Job Posted By

Amogha .

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Quotient Consultancy