GOOD COMMUNICATION SKILLS Work as a Receptionist for Puma Energy while liaising with different departments for daily administrative activities. Knowledge, Skills and Abilities Qualification: - Graduate in any stream - Knowledge of administrative and clerical procedures - Knowledge of computers and relevant software applications - Knowledge of customer service principles and practices Competencies - Verbal and written communication skills - Professional personal presentation - Customer service orientation - Information management - Organizing and planning - Attention to detail - Initiative - Reliability - Stress tolerance Key Responsibilities - Answer telephone, screen and direct calls - Take and relay messages - Provide information to callers - Greet persons entering organization - Direct persons to correct destination - Deal with queries from the public and customers - Ensures knowledge of staff movements in and out of organization - General administrative and clerical support - Prepare letters and documents - Schedule appointments/organise meetings - Taking care Travel Helpdesk for catering to increasing travel requests (domestic / international). The requirements include Visa processing, travel management, ticket booking, hotel booking etc. - Booking of adhoc cabs for expats airport transfers as and when required. - Travellers report - Maintain appointment diary either manually or electronically - Reception area meeting rooms management - Visitor management - Coordinate hotel contracts - Stationery management - Tidy and maintain the reception area Reporting Structure - PEPS Admin Manager.