R&D Manager

PeopleStrong HR Services Pvt. Ltd.
  • Delhi
  • 10-15 lakh
  • 3-8 years
  • Views
  • 07 Apr 2017

  • Design

  • Automobile/ Auto Components
Job Description

Handling Fleetman and Skoolman service delivery for the assigned region:
o Process implementation and adherence at Dealerships
o Field Roll out of new Telematics applications
o Increasing Customer usage of Telematics
o Dealer and Customer training and product feedback
o Handling backend support including activation and complaint resolution
o Ensuring targeted uptime and customer satisfaction levels
Technical/ Functional competencies:
Technical competence knowledge of Automotive electrical/electronic systems preferred
Customer centric approach - Experience in Customer service functions preferred
Strong process/system orientation


Competencies/Skill sets for this job

Customer Service Process Implementation Technical Competence

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