Looking for QC/QA with 2+ years experience in books and journals.
Final QC will be an added advantage.
* Ensure prompt and accurate service and achievement of targets
* To conduct and initiate weekly/monthly team and client meetings on regular basis to ensure all problems are dealt with effectively & efficiently
* To identify training / coaching needs of the team members and provide the same to the Manager
* Be directly responsible towards fostering the development of team by motivating them
* To ensure team achieve productivity and quality roster adherence