Quality Control Manager

PeopleStrong HR Services Pvt. Ltd.
  • Gurgaon
  • Confidential
  • 5-10 years
  • Views
  • 27 Oct 2017

  • Quality Control/ Quality Assurance - Software

  • IT/ Technology - Software/ Services
Job Description

Analyze current state processes, recommend future state processes based on best practices and own the execution of such change for business process improvement efforts
Manage the performance of a project by tracking deliverables, timeline performance, change requests, project issues and project risks
Communicate the objectives and status of projects to the relevant stakeholders during the life of a project, including project plans, status updates, change orders, significant issues and timelines
Support change management efforts related to the delivery of projects (e.g., training, cultural change, process change)
Assist with development of functional training materials for new deliverables and conducting end-user training, as required
Challenge current working practices; identify process improvement opportunities and facilitate goal setting using customer feedback, analysis, benchmarking and other forms of process evaluation
Help define and identify key measures and performance metric targets for proposed changes
Develop best practices and tools, and manage the distribution and use of the methodology throughout the company


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