Quality Analyst

  • Hyderabad
  • 2-5 lakh
  • 3-8 years
  • Views
  • 05 Jul 2017

  • Customer Service, Operations

  • BPO/ ITES/ Call Centers
Job Description

Good Knowledge on BPO Quality Operations
Must have BPO Background
Any Graduate
No need to apply with Call quality experience
Excellent communication skills
To manage a large and diverse sales team working towards pre- defined Quality targets.
Good analytical Skills.
Should be well versed with MS Excel, MS Word and PowerPoint.
Responsible for the Quality work of Inbound / Outbound process.

Competencies/Skill sets for this job

Operations Quality Analytical Skills Call Quality

Job Posted By

About Organisation