Quality Analyst

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • 2-3 lakh
  • 1-5 years
  • Views
  • 05 Jan 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

We are hiring Quality Analyst for Outbound voice process in Bangalore Immediate joiners preferred! Candidate with Excellent Communication in English and Hindi Should have experience working in a BPO company Should have experience working as a Quality Analyst on paper's for 6 months and above Should have experience working in Outbound voice process Should have experience in either Sales, Collections or outbound voice calling Should have e commerce experience Should be available to join immediately Should be a graduate Should have experience letters, payslips, etc Should have pan, aadhaar and educational mark sheets Should be familiar with quality parameters Should be aware of matrix like KPI, KRA, etc Should have experience in call auditing, monitoring, sending daily, weekly reports, etc

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2COMS Consulting Pvt. Ltd.