Project Manager-IT/Software

Sonyo Management Consultants Pvt. Ltd.
  • Gurgaon
  • Confidential
  • 10-17 years
  • Views
  • 07 Nov 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Responsibility for delivery of all projects in terms of meeting the defined SLAs, Vendor Management and 24x7 Operations Management
Responsible for solutions, approach and delivery framework for existing projects and opportunities
Oversees all project execution activities such as planning, costing, delivery and post-delivery review to ensure that the Delivery Unit functions as a Profit Center
Ensures effective resource utilization across onsite and offshore including manpower allocation, bench management, monitoring talent pipeline and visa utilization, drive communication of organizational vision, companys values and unit-level strategy through the group
Responsible for Contribution Margin, Onsite-offshore ratios, revenue growth, revenue recognition and leakage control, billing and utilization in line with organizational goals.
Responsible for contract management including SLAs, Terms and conditions
Responsible for people development including ongoing training, skill building, deployment and career growth
Identifies bottlenecks in delivery and propose effective solutions to eradicate the same
Work on long term process improvement, manages change, takes care of knowledge management Customer Relationship Management
Maximize customer satisfaction through effective solutions delivery


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