First level role, with specific project management/delivery, responsibility for planning and co-ordinating small scale projects for WAN/LAN
Delivers a contracted of work on time, within budget, enabling the expected business benefit and to the clients satisfaction, managing issues, risks and dependencies successfully along the way.
Will be typically responsible for one or more deliverables, including the financial impact for owned elements (e.g. a milestone/subproject/work-stream leader within a bigger project)of projects, and expected to be accountable for those elements of the projects. Stakeholder and Client relationships are short term and are specific to project needs. Some limited interface with 3rd party suppliers, which may involve ensuring timeliness and quality of deliverables.
Able to deliver deliverable to time, cost & quality.
Able to deliver benefit to customer satisfaction.
Able to estimate project activities.
Able to create & maintain project plans.
Able to manage risks, issues & dependencies.
Able to monitor & control standard complexity projects.
Able to drive user acceptance testing and handover to operations.
Able to chair project meetings, involving clients & suppliers.
Able to manage a team of professionals, and to set their objectives.
Able to deal with stakeholders, customers and suppliers, specific to project needs.
Able to build and maintain internal and external relationships to assist current and future delivery.
Has sound understanding of concepts and principles in project management
Operates in a learning context with guidance from project sponsors and more senior project personnel but requires minimal supervision. Expected to escalate issues, which have exceeded the expected project boundaries, to the appropriate higher authority.
Has developed communication and diplomacy skills used to persuade and influence with a growing ability to engage and inspire clients at peer level. May also share issues and work on solutions with external consultants.
Experience of project delivery and relationship management as defined by the needs of the business, including customer, project team, project suppliers and other affected parties.
Demonstrable record of resolving issues that threatened to delay or seriously disrupt the project goals
Prince2 foundation or PMP, ITIL
Technical certification preferred(CCNA, CCNP, ACA, Security etc)
Will have at least 7+ years relevant experience of project delivery (i.e. project leadership, responsibility and accountability).
Typically has experience of owning many smaller projects over a number of years. Good record of delivering against pre determined requirements, often in reasonable timescales.
Familiar with, but not necessarily accredited in, a formal Project Management methodology such as Prince Foundation, 6 Sigma or APMP. Has received formal training and can apply the knowledge to specific project circumstances with coaching and direction from more senior project personnel.
Delivered Projects and Programs for High Volume MPLS across the globe
Delivered Projects and Programs with LAN and IP Telephony integration(Cisco or Avaya).
Delivered Projects and Programs with integration of Security( Firewalls, VPN clients, Internet Gateways).
Delivered Projects and Programs with CRM integration( Cisco IPCC or Avaya) along with Nice, Variant .