Project Manager

  • Bangalore
  • 10-15 lakh
  • 7-10 years
  • Views
  • 03 May 2017

  • Finance/ Accounts

  • Banking - Retail
Job Description

Serves as support for the account team to provide superior customer service though the expert handling of the implementation process.
Provides implementation input (project timelines, dependencies, milestones, resources) during pre-sales process as needed.
Prepares and delivers customer implementation plans and provides customer and account team with frequent updates and status reports.
Hosts weekly meetings, as appropriate, with branch personnel/account team to review status of pending orders
Educates other PMs on implementation resolution, best practices/processes and other critical skills
Provides customer education and encourages adoption of Verizon Business self-service tools including e-bonding for customer ordering purposes

Competencies/Skill sets for this job

Sales Support Customer Service

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