Program Manager - SAP

Saaki and Argus
  • Bangalore, Chennai, Mumbai, Pune
  • 9-21 lakh
  • 12-18 years
  • Views
  • 21 Jul 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Accounts & Relationship Management, Client-Partnership with complex Program Management involving SAP Implementation & Support Management with varied industry domains in Europe geography

- Responsible for service quality, service delivery performance and drives service excellence

- Define, Own Service/Quality Improvement plan

- Authoring SOW, Periodic review & updates through Change Process

- Manage the delivery commitments of the Client according to the contract or SOW

- Responsible for service delivery audit readiness

- Ensures Compliance to all Business Controls activities

- Frequent travel to Europe

Client Facing Exposure and Strong Relationship Management skills are a must

- Strong support experience (SAP experience preferred) & projects experience

- Strong communication skills, both oral and written as well as ability to present to the senior leadership team

- Exposure in Bulgaria geography preferred

- Should have travelled to Europe

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Saaki and Argus