Strong interpersonal skills; promoting healthy relationships and team dynamics
Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
Focus on the end users or customers needs; ability to set expectations and understand end user behaviour
Good experience in business analysis, software development and project management
Good understanding of technology concepts, trends and capabilities
Experience in Managing Air Cargo Systems desirable
Experience managing Java/JEE Projects desirable
Having managed Agile projects and Product development experience
Understand customer vendor dynamics and can demonstrate instances in past of having dealt with conflicts
Vendor Management for managing outsourced works
Manage all aspects of an IT project including stakeholder management, solution delivery, project controls and reporting
Motivate project team members and foster a continuous learning culture throughout the project life cycle
Provide regular status reports to management on application status
Coordinate escalation and its resolution.
Allocate resources to resolve escalations.