Production Support Analyst

i Quest Consultants
  • Pune
  • 4-10 lakh
  • 6-10 years
  • Views
  • 13 Jul 2017

  • Production/ Manufacturing/ Engineering

  • IT/ Technology - Software/ Services
Job Description

Should Have
4+ years of experience in Application Management.
Experience on Apache Tomcat.
Experience on JAVA base applications
Experience on RDBMS databases like MySQL
Experience on Windows operating system.
Good to have
Knowledge of JMS.
Knowledge of Linux.

Understand system process flows & troubleshoot issues using decision trees and provided supporting tools.
Application Deployments and Application Patch management including software updates to Preproduction and Production Environments.
User Acceptance testing after each component deployment in test environments and Production.
Understand system alerts & reports to defined necessary actions.
Own and Improve system monitoring and troubleshooting process.

Regular maintenance and deployment of new releases, patches in production and pre-production environment.
Setting up Application level monitoring standards
Following change management process for production changes
Creating and maintaining documentation
Communicating with Support and Engineering related to issues or projects work
Identifying capacity bottleneck in the Application and providing proposals
Work on Support cases and provide resolutions

Competencies/Skill sets for this job

System Monitoring Java Rdbms Apache Tomcat Jms Linux

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i Quest Consultants