Product Manager

SP Staffing Services (P) Ltd
  • Hyderabad
  • Confidential
  • 2-7 years
  • Views
  • 27 Jan 2017

  • IT/ Information Technology

  • Internet/ ECommerce
Job Description

Product Specialist

2+ years of experience (specifically in enterprise products)

Create product use cases for testing and ensure all customer relates scenarios are

represented in the product

Understanding of end to end product functionality identify exceptions and edge test cases

Ability to handle customer queries on products and services

Independently handling customer on boarding procedure (at customer site if required)

Resolve product or service problems by clarifying the customer's complaint; determining the

cause of the problem; selecting and explaining the best solution to solve the problem;

expediting correction or adjustment; following up to ensure resolution

Previous experience in working for HRMS/HRIS/HCM or other ERPs would be added advantage

Competencies/Skill sets for this job

Product Specialist Enterprise Products End To End

Job Posted By

Account Manager

About Organisation

SP Staffing Services (P) Ltd