Product Manager - HNI, HNW

PeopleTree HR Services Pvt Ltd
  • Mumbai
  • 12-22 lakh
  • 7-12 years
  • Views
  • 15 Jul 2019

  • Finance/ Accounts

  • Banking - Retail
Job Description

Roles and responsibilities 

Effective Communication and Implementation of HNW Business Strategy​

Support to Channel for achieving Business Objectives through engagement, reviews and enablers.

Exception reporting to Regional Leadership

Engagement with Underperforming Resources and support.

Undertaking Central and Regional Initiatives

Implementing effective Customer Engagement Process.

Exception tracking and Reporting

Perform Quality Checks on Customer Profilers.

Tracking of Supervisors for joint calls​

Weekly exception reporting to ZH and Monthly exception reporting to BBHs

Exception reporting and tracking for accuracy of Contact Details for customers.

Location: Mumbai

Yrs of exp- 6-18 years

Process Improvement and Development

Feedback during Regional Reviews to be factored for identifying areas of Improvement.

Review and analysis of complaints in order to identify areas of process improvement.

About Organisation

PeopleTree HR Services Pvt Ltd