The Product Design Lead leverages an iterative, user-centered approach and solid UI design skills to conceive and deliver valuable new experiences for our clients and colleagues across mobile and web platforms. We are looking for experienced professionals who possess a blend of user-centered design practices, creative innovation, and the drive to work on some of the most exciting digital initiatives within our organization.
An essential member of our Design & Innovation team, you contribute to all aspects of our process, from research and ideation to delivery with a focus on prototyping and creatively approaching constraints. Because our work spans from early research to executing ideas, you need to be able to think both conceptually and pragmatically about solutions. You pair up with product managers, developers, and solution architects to determine what it should feel like to interact with a product or service across multiple touchpoints, to help clarify what will be most critical to the success of a product, and to define how we make those concepts real. You are always seeking to learn new tools and technologies as well as to deepen your craft.
Collaborate in cross-disciplinary teams (design, product management, engineering, and data analysts) to conceive and produce new experiences, products and services.
Advise the team on what will create a highly engaging and intuitive user experience and be the voice for how design decisions will impact realization of product vision.
Design and deliver best practice user research, including helping Product Manager frame key questions, create research plans to address those, conduct activities, and synthesize the findings into meaningful, actionable insights.
Lead and inspire by making. Provide hands-on craftsmanship of UI with the ability to be self- directed and proactive, push the boundaries with what's possible in partnership with technologists and product stakeholders.
Lead creation of prototypes that help communicate and validate the optimal user flow, interaction model, and screen designs
Lead creation of wireframes and mockups for UI (web and mobile) that the team can use to create stories and developers can translate into code
Collaborate with software developers and architects to review, iterate and refine product design during development cycles
Apply your expertise and knowledge to coach and mentor others
6+ years of hands on experience developing digital products across different mediums like web and mobile (familiarity with an Enterprise setting is a plus).
Passionate about creating value through great design and user experience
Experience planning and conducting both quantitative and qualitative user research at all stages of product development
Ability to generate clear, creative design concepts to guide team
Interaction and Visual design skills, including use of a diverse set of tools, e.g. Invision, Adobe suite, OmniGraffle, Sketch, etc.
Solid knowledge of and experience with Agile software development
Strong communication skills with ability to articulate and optimize design based on the value to the user and the business
Strong collaboration you partner well with others to solve problems and actively incorporate input from various sources; experience working with others on a global basis
A sense of humor and positive attitude.
Ability to thrive in a fluid and entrepreneurial environment and embark on regional and global travel as needed.