Process Consulting

Ikya Human Capital Solutions Pvt Ltd
  • Noida
  • 10-15 lakh
  • 7-12 years
  • Views
  • 30 Jan 2017

  • IT/ Information Technology

  • IT/ Technology - Software/ Services
Job Description

Standardizing/Improvising ITIL processes and functions implementations in large complex IT environments. Establishing and executing strategic and tactical plans for a full scale implementation of the ITIL / ITSM framework using industry standard ITSM tools across organization. Capable of working as Functional Consultant for multiple process transformation implementations for a complex IT environment. Capable of developing and implementing new or improvising existing standard policies, processes, procedures, work instructions etc. Capable of handling a small Process resource team and guide the team to deliver the required deliverables in timely manner (or working as individual contributor) for an large implementation or an R&D project


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