Process Associates

2COMS Consulting Pvt. Ltd.
  • Kolkata
  • 1-3 lakh
  • 0-1 years
  • Views
  • 05 Oct 2018

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

1.Good Communication skills
2.Flexible to work in shifts.
3.Excellent English - both verbal and written communication skills
4.Knowledge of customer service principles and practices
5.Good technical knowledge.(OPTIONAL)

QUALIFICATION: UG/ Graduate/PG (fresher/ experienced)

EXPERIENCE: 0-3 years

1. Receive queries over phone calls which involves working in different time zones
2. Receive queries from Global clients and initiate the right response to them, positively and professionally via MAILs or phone calls.

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About Organisation

2COMS Consulting Pvt. Ltd.