Principal Architect (Refearn)

  • Bangalore
  • Confidential
  • 2-5 years
  • Views
  • 29 Aug 2018

  • Customer Service

  • Consumer Durables/ Semi Durables
Job Description

The resource predominantly require deep domain knowledge of Microsoft Exchange On-Premises and O365 messaging technologies to understand and gather business/technical requirement to design a solution for Unified Messaging integrates with Skype and Telephony via various hardware interfaces, that includes pre-production testing documentation The resource should be proficient in collaborating with other functional and technical teams to plan and execute pre-production testing and production deployment and configuration. Considering the complexity of various vendor specific hardware interface and dependencies Ability to define the test cases scenario specific to requirement and lead the test team on feature, functionality, compatibility and mitigation. Escalation support and contribute to end user knowledge base Key technical skills with strong understanding and hands-on expertise on, Exchange Unified Messaging 2010, 2013 & 2016, Features such as, dial plan/policy/auto attendant Telephony call routing and terminologies Skype Integration Federation services and ADRMS Microsoft Exchange 2010 / 2013 / 2016 & O365 Network Load Balancer and Network requirement Automate the routine tasks with proficiency on PowerShell Scripting Good understanding of IT Infrastructure technologies and Infrastructure management operations Non-Technical skills required Business and Technical communication, documentation proficiency Strong written communication Excellent analytical, decision making and troubleshooting skills Critical thinker and self-motivated Ability to lead and work collaboratively with a group of senior technical / management teams Innovative mindset with can-do attitude Knowledge and experience working in an ITIL driven environment.

Job Posted By

Divya Lakshman
Lead - Corporate Talent Acquisition

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