Practice Head - KYC

Shalaka Management Services
  • Pune
  • 20-30 lakh
  • 18-25 years
  • Views
  • 23 May 2017

  • Operations

  • BPO/ ITES/ Call Centers
Job Description

Job Responsibilities :

- Set up the delivery practice around Financial Crime

- Set up and lead a global delivery organization with strong domain understanding of the Financial Crime space

- Will support Sales function in Client RFP responses, Bid process and Solution formulation.

- Managing day to day operations, service level agreements & service delivery around KYC and AML engagements

- Determine plan, scope & execute requirement.

- Implemented operations methodology and self assessment framework.

- To plan, schedule and manage the defined business services, delivering to agreed timescales, budget, acceptance criteria, quality criteria and contractual commitments. To ensure that the service delivery is being managed in accordance with the agreed processes and procedures with regard to. Service definition.

- Service level management, including reporting, Documentation, including maintenance of appropriate review documentation.

- To demonstrate a practical approach to continuous improvement of the processes which directly manage the delivery of services.

- To keep abreast of client developments which may have an impact on the business services provided

- To ensure all required controls are implemented, documented and monitored so as to ensure full audit compliance.

- Excellent analytical, communication and interpersonal skills

- Perform well across cross-functional teams.

- Open to working in extended work environment

Desired Profile :

- SME in the area of financial crime

- Strong understanding of regulations and industry trends in the area of KYC, Transaction Monitoring, Trade Surveillance, Third Party Oversight

- Thought Leadership in the area of financial crime

- People Management- should have led a 100+ member team reporting to him / her directly (Own team) & done their performance appraisal etc.

- Looking for hands on experience in Service Delivery/Operations, Client Relationship Management, Strategic Management more of leadership, dynamism, 18+ Years of total experience

- Very strong experience in Project Management, Project Planning, Risk Assessment & Mitigation.

- Manage Training and Quality. Past experience in Process re-engineering & transformation

- Past experience in front ending New business solutions (preferably GRC) & account management is a must

Job Posted By

Shyam Menon
Associate Director

About Organisation

Shalaka Management Services