1) Monitoring of the file transfer status in all locations.
2) Visit the braches to resolve the problems incase the problem cannot be solved remotely.
3) Configuration, Maintenance, Trouble shooting at Server level (at Staging & EM Server).
4) Ensuring the BCP (Balance, Stop Payment and Signature) file transfer to the designated branches.
5) Installation, Troubleshooting and maintenance of BCP Tool, Oracle XE Server (freeware), CA DSM Unicenter at branch PC.
6) Reinstallation of the above mentioned software applications in case the system is formatted.
7) Ensuring that the BCP files are reaching at branch level