To develop a strategic plan for the company, to advance the company's mission and objectives and constantly identify growth opportunities in the market and build delivery capability in the organization.
-Identify areas of strategic growth of business and analyze to build business case for achieving company's long term vision
-Plan and develop strategies for generating resources and/or revenues for the areas of work assigned and achieving business goals
-Identify business risk and decide the mitigation strategy
-Ensuring that resources, including human resources, financial, physical, technological and information requirements are available and are effectively deployed to address strategic needs and maintain sustained service delivery
-Use sound judgement to enhance analytical approach, tools and/or content of deliverables based on best practices and experience in the field of statutory audit/ risk advisory
-Generate innovative ideas which are strategically sound and willing to take risks and to consider new and untested approaches. Encourages others to be innovative.
-Consult and integrate with other partners / firms' senior management to ensure seamless integrated services provided to clients.
-Operate effectively in a fast changing environment. Embraces change and leads others through change.
- Execute client service plan in a manner that meets the commitments, anticipates potential problems and avoids surprises.
-Ensure that deliverables match with engagement scope and client expectations.
-Successfully champions implementation of ideas.
- Counsel/educate clients to understand and commit to the need to change.
-Define engagement strategy, objectives, scope and pricing
-Ensure that capability transfer is built into engagement approach, and establishes knowledge transfer approach with client and consulting teams
-Integrate with other firms' partners on decision making matters and in addressing major issues which have crossfunctional impact
-Make effective decisions with limited time, knowledge and resources.
-Assess and manage engagement risks relative to client and firm requirements
-Obtain regular client assessment of engagement progress and directs engagement team accordingly.
-Ensure documentation and adherence to methodology during engagement execution.
Project Control & Profitability
-Challenge and enhance engagement profitability management based upon best practice and experience.
-Accountable for billing and collections
-Understand the market trends, including opportunities and activities of competitors and analyze clients and their needs.
-Continuously update knowledge in field of expertise and services in practice area
-Take a planned and logical approach to penetrate the market, sell for long-term positioning with clients.
-Demonstrate a strong focus on generating leads and the ability to make appropriate contacts.
-Identify and promote development of new delivery capabilities and/or channels to satisfy evolving market requirements.
-Adjust the selling strategy based on insights obtained from client reactions and feedback.
-Demonstrate persistence and determination in the sales process
-Demonstrates the ability to get clients and potential clients enthusiastic about working with the firm
-Assumes sales leadership of a particular amount of profitable business with a cross competency dimension.
-Identify cross-service opportunities
-Works along with the Practice Head to develop and communicate the practice vision, lead and monitor the strategic planning for the practice.
-Provide continued involvement in practice development activities
-Publish thought leadership articles in professional, association journals
-Represent the firm as a speaker and subject matter expert in the practice field in external forums. Establish external recognition through speeches, articles and conferences.
-Participate actively in community or professional activities and continuously strive to broaden business relations.
-Maximizes practice management through the development and enforcement of effective selection, recruitment and retention strategies and practices
Leadership & Accountability
-Build cohesive teams of people within the organization, valuing team spirit
-Share achievements with the team such that each team member feels valuable and appreciated
-Take ownership for policy, regulation and compliance in all relevant areas
Customer Relationship Management
-Proactively address client needs above and beyond the current service relationship.
-Develop long-term relationships and maintains social contact with client top management
-Create an atmosphere that promotes moral, ethical and legal business conduct and ensures team is meeting customer needs and contractual obligations.
-Develop and Implement an effective coaching plan with the individual/team
-Effectively guiding the performance and career development of the people
-Accountable for performance and personal development of the team.
-Set high expectations for self and others and clearly communicate them. Challenges self and others to achieve at high levels.
-Effectively manage the biannual performance review process, providing honest and encouraging feedback regarding career and growth potential to the team
-Encourages Directors/ Managers to lead and apply performance management activities.
-Act as a role model and mentor to support and develop senior professionals into new partners.
-Acknowledge and reinforce high quality work and outstanding performance efforts
-Facilitate efforts to increase retention and utilization
-Ensure that all staff complete and gain appropriate individual training plans annually.
-Actively participate in training and development programs.
-Create a culture which is based on knowledge sharing and learning from best practices.
-Develop and follow a personal plan to stay abreast of industry/ business developments and market trends.
Values and Ethics
-Coach others on the significance of the values & help others identify where they should be demonstrating the values
-Demonstrate the values even when operating in complex and ambiguous situations