Order Management Specialist

2COMS Consulting Pvt. Ltd.
  • Bangalore
  • 2-3 lakh
  • 3-5 years
  • Views
  • 18 Apr 2018

  • Purchase

  • BPO/ ITES/ Call Centers
Job Description

JD: Designation: Process Specialist Job level: 3A Pointers/ Mandatory skills as per business expectation / Job specification: Responsibilities: * Processing of Orders in the system as received from the stakeholders * Provide support to the team members when in doubt * Perform Quality check on the orders processed by the team members * Perform Root Cause Analysis and preventive actions for the errors done by the team members * Handle all complex queries as received from various stakeholders * Communicate with relevant stakeholders if any information is not received and is pending for long time * Ensure that orders are processed within agreed timelines Preferred Skills: * Prior Experience in Order Management * Experience from Apparel industry desirable * Good Understanding of the ERP systems(any) is desirable * Excellent written and oral communication * Good knowledge of Ms office ( in particular MS Excel) and other related tools Years of experience: Any Graduation with 2 - 5 years Shift timings: 5am to 3pm (9.15 hours)

Job Posted By

Rijuta Ghosh
Senior Recruiter

About Organisation

2COMS Consulting Pvt. Ltd.