Operations Manager

PeopleStrong HR Services Pvt. Ltd.
  • Gurgaon
  • 4-9 lakh
  • 4-8 years
  • Views
  • 05 Jul 2017

  • Production/ Manufacturing/ Engineering

  • Consumer Durables/ Semi Durables
Job Description

Responsibilities: Service Operations or Business operations person, who deals with customer queries/issue with the product via Telephone as well as f2f. Person should have experience in f2f customer dealing. Should have experience in sales support transactions from Modern trade dealers & online dealers. Customer service oriented person. Should has knowledge of oder processing, logistics & handling customer query.

72-84 months in consumer durables; retail operations management
This is a senior role which involves ideation, development and overseeing the provision of goods/services for a consumer products organization in the smart home space. The role is to make sure that organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and channel partners in consumer industry

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