Responsibilities: Service Operations or Business operations person, who deals with customer queries/issue with the product via Telephone as well as f2f. Person should have experience in f2f customer dealing. Should have experience in sales support transactions from Modern trade dealers & online dealers. Customer service oriented person. Should has knowledge of oder processing, logistics & handling customer query.
72-84 months in consumer durables; retail operations management
This is a senior role which involves ideation, development and overseeing the provision of goods/services for a consumer products organization in the smart home space. The role is to make sure that organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and channel partners in consumer industry