Operations Manager - Customer Service

PeopleStrong HR Services Pvt. Ltd.
  • Gurgaon
  • 10-20 lakh
  • 4-9 years
  • Views
  • 24 Jan 2017

  • Customer Service

  • Consumer Durables/ Semi Durables
Job Description

Roles and Responsibilities-
1.Customer Touch Points Leadership
2.Post Sales Customer Experience Management
3.Pre Sales Support
4.MIS and CRM
5.Process Definition and Ownership
6.Escalation Management Experience leadership
7.Legal Agreement Management


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