Responsible for day to day business operation of the Ecommerce platforms Flipkart, Amazon, Snapdeal, etc (Seller dashboards/Panels).
Prepare product listings, manage inventory and promotions on all major marketplaces.
Co-ordination with various Ecommerce marketplaces, Vendors and Seller Supports.
Updating product data, inventory status and SLA timeline.
Raising POs and follow up on requirement from factory.
Coordinate with Factory & warehouse operations.
To generate sale invoices and maintain accounts data on a daily basis.
Co-ordinate with ecommerce partners for product listings, sale reports etc.
Check orders on all panels on daily basis and ensure dispatches/deliveries as per TAT.
Constant check on returns and damages.
Monitor online customer reviews and ratings.
Day to day communication with customer and ecom partners, ensuring optimal customer satisfaction.
Skills & Experience Required:
Ability to communicate properly with our Ecommerce business partners.
Ability to coordinate with customers. Handle customer queries and reply emails timely.
Analysing pricing data on various sites.
Create data reports and reporting tools.
Customer handling skills
Coordinating with the team heads for the latest updating on daily basis.
Maintain ecommerce data/records properly.
Efficient in Excel and e-mail writing.
Fluent in English. Oral and written communications both.