Online Community Manager

  • Bangalore
  • 10-15 lakh
  • 4-9 years
  • Views
  • 16 Sep 2016

  • Marketing

  • Internet/ ECommerce
Job Description

- Identify where target audience of professionals in specific industry reside online (social, forums, sites, blogs, online journals, niche groups etc...) and develop strategies to drive brand awareness and user acquisition at scale through social channels, community development, proactive reach out, posts and partnerships
- Create, manage and grow the company's brand presence and use acquisition through blogs, LinkedIn, Twitter, Facebook, and other strategically relevant online properties - create strategy and execute
Help our users to communicate with us effectively, through user forums, polls and direct communication.
Engage with our passionate user base on twitter, Facebook and other social media platforms.
Setup systems that will identify common user queries, and make the answers readily available.
Engage with influencers directly to get deep insights into the needs of our users
Job Requirements
You love talking to new people (and they don't hate talking to you! :P)
Strong communication skills, a flair for writing and a good sense of humor!
Experience with social media and email marketing.
Experience working with large online communities and developing vibrant user forums.
Familiarity with web analytics tools to measure the effectiveness of campaigns.

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