Networking Engineers

2COMS Consulting Pvt. Ltd.
  • Hyderabad
  • 2-5 lakh
  • 2-5 years
  • Views
  • 07 Jul 2017

  • Customer Service

  • BPO/ ITES/ Call Centers
Job Description

- Experience providing Network Technical Support, Analysis and troubleshooting via Webchat or Phone
- CCNA certification or CCNP certification required.
- Cisco Wireless and Route/Switch certification desired
- Meraki CMNA certification desired.
- Fortinet NSE certification desired
- 1 year of remote support or technical support experience with client contact
- Knowledge of Voice over IP (VOIP) phone support
- Knowledge of Microsoft O/S and PC hardware, Microsoft Printing, Active X controls, and Mobile devices (Smartphones/iPads)

Competencies/Skill sets for this job

Mobile Devices Troubleshooting Cisco Wireless Printing Hardware

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About Organisation

2COMS Consulting Pvt. Ltd.