Troubleshoot and provide quick resolution to production problems affecting the network infrastructure that includes Routers, Switches, Firewalls, Wireless devices and Load Balancers. Palo Alto Fire experience is Mandatory.
Troubleshoot Routing and performance related issues on the LAN, WAN.
Raise and Implement change requests as per business needs on Routers, Switches, Firewalls and Load Balancers.
Hands on experience and ability to do Root cause analysis, Problem & Capacity Management.
Network and structure cabling design and Implementation.
Work with the vendor\product in delivery of data network service, hardware and software to agreed service levels.
Supervising responsibilities including interviewing and training/coaching NOC team members.
Keep up to date with new networking products and services.
Handling escalated n/w setup issues impacting business.
Perform vendor interaction with internal and external support organizations.
Perform analysis, gap findings to come up with SIP and fill those gaps in network setup.
Perform planning and implementing future IT developments and undertaking new network related roll out.
Perform network migrations, up gradations, SPOF avoidance project independently w/o minimal supervision.
Identify and resolve chronic, acute issues and ensure that similar issue doesnt reoccur in future.
Work collaboratively with other IT domain teams, application, database owners, and teams to support n/w activities and/or resolve n/w issues.
8 - 12 yrs
Diploma/Bachelor of Engineering/Science Graduate
8-10 years experience in the troubleshooting and performance management of Data Center/ISP infrastructure networks.
Customer service skills and client focus
Strong communication and interpersonal skills including an ability to convey technical information using non-technical language
Hands-on experience troubleshooting Cisco routers & switches, Foundry/Brocade L2/L3Switches,Juniper Routers/Switches, Force10 and HP L2 switches.
Expert knowledge in service provider level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, RIP etc). Specific knowledge of BGP, OSPF and IP protocols in MPLS & non MPLS Environment.
Good understanding, hands on with high availability fundamentals (HSRP and VRRP)
Hands-on experience on Cisco ASA and Fortigate ,Juniper SRX Firewalls
Hands-on experience on Load Balancers (Cisco , Citrix Netscaler, Radware and F5)
Hands-on experience of LAN switching technologies: STP, Trunking, EtherChannel
Expert Knowledge of VPN technologies and IPSec , SSL and GRE protocols.
Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP
Salary: Not Disclosed by Recruiter
Industry: IT-Hardware & Networking