Network Engineer

Teamware Solutions
  • Hyderabad
  • 4-6 lakh
  • 5-10 years
  • Views
  • 12 Jul 2017

  • Software Design & Development

  • IT/ Technology - Hardware & Networking
Job Description

Technically aware customer service engineers who demonstrate excellent customer care skills (e. g. owning, driving and communicating) such that customers that they call/ call them are left "delighted" with the experience
Cooperating with internal higher level network designers
Manage supplier activities (e. g. really driving/ escalating 3rd party agents to dispatch and repair faults to meet our service level agreements)
Provide process improvement input wherever possible
May do proactive jeopardy management

Competencies/Skill sets for this job

Proactive Communicating Service Level Agreements

Job Posted By

Syed Moin
Talent Acquisition

About Organisation

Teamware Solutions