Analyze or resolve on escalated problems.
Audit application backup policies and environments to ensure integrity of backup and recovery activities.
Participate in the recovery of application environments where required. Ensure integrity of supported environment.
Actively and pre-emptively determine possible faults and causes by the execution of pre-determined health and operational checks.
Manage and resolve problems identified by system admins or monitoring software.
Work with change and problem management tools.
Hardware /software fault detection and vendor liaison. Investigate, identify and document proposals that will improve application recoverability.
Document and implement changes to technical standards as required.
Ensure that customer satisfactory levels are exceeded.
Installation and configuration Veritas/Symantec Netback-up.
Sound Knowledge of Storage Libraries. Hands-on experience on configuring tape-drives, scheduling backup jobs/policies.
Experience in managing media pools, critical restorations, database management. Knowledge on Disaster-Recovery. How we ll help you grow
You ll have access to all the technical and management training courses you need to become the expert you want to be
You ll learn directly from expert developers in the field; our team leads love to mentor
You have the opportunity to work in many different areas to figure out what really excites you.