National Service Head

Confidential
  • Mumbai
  • 15-18 lakh
  • 8-12 years
  • Views
  • 16 Dec 2016

  • After Sales Service - Product

  • Consumer Durables/ Semi Durables, Electrical/ Electronics
Job Description

National Service Head Job Description

• Currently working at regional level in consumer Electronics Durables company
• Qualification : BE / Diploma ELECTRONICS ENGINEER

Heading total service responsibility of companies LED TV across India and the managing following functions as overall In charge of Company's After sales service


• Formulating service policy
• Managing 3rd party Service provider
• Setting up company service center at HQ
• Maintaining optimum inventory level of spares
• Creating internal service infrastructure over period of time
• Planning for defective stock repairs
• Preparation of MIS reports
• Settling of dealer claims