o Business Development and Planning
o Create and manage an annual business development plan.
o Pro-actively identify new and different business opportunities to provide increased sales.
o Design an effective system to ensure the team provides accurate reports on existing and new business opportunities.
o Undertake a commission review on an annual basis to ensure sales reflect commission levels.
o Identify and develop new products and business opportunities with identified key target agents.
o Maintain up to date with all industry trends, issues and news.
o Attend industry trade and consumer events along with networking opportunities and other relevant meetings/seminars.
o Develop a suite of special offers on an annual basis that can be communicated effectively to eliminate last minute requirements
o Internal Communication
o Ensure strong internal communication and work with the Sales Centre teams to assist them in understanding the market.
o Work with the H R Dept to brief and train the Business Development teams on all products and identify other sales training requirements for the team.
o Ensure strong internal communication between all areas of the business Administration and Finance
o Assist in the development of the annual budget and ensure all expenses are managed.
o Working closely with the Marketing Departments and Production Departments to develop, promote and create new products and experiences to increase revenue.
o Provide market, industry and competitive analysis and stay informed of competitive products in the marketplace.
o Ensure on time and accurate sales reporting is achieved and provided to the Management in line with expectations
o Develop a strong sales culture and create mechanisms to ensure seamless communication within the department.
o Lead a team of business development executives to achieve and exceed sales targets.
o Develop sales targets for each team member and design and implement an incentive structure that meets the needs of both the business and the employee.
o Provide strong coaching and mentoring of the business development team. To recruit and induct all employees.
o To conduct regular and timely performance appraisals and team meetings.
o To identify personal development opportunities and coordinate training needs. To lead by example at all times.
o Regularly evaluate systems and processes to ensure that maximum efficiency is achieved
o Key Performance Measures
o Strong leadership/ development of team.
o Achievement/exceeding of budgeted sales projections. Management of budgeted expenses.
o Quality and timeliness of input to company goals
o Support of internal teams to ensure sales opportunities are maximised. Increase of sales both trade and direct.
o Development of new business development opportunities.
o Management of commission structures to minimise cost of sale however maximise sales growth.
o Return on investment of co-operative marketing campaigns. Work successfully with all areas of the business.
o Improved communication and efficiencies in the business development department.
o Successful selection and placement of travel products to market. Successful relationships with industry partners.
o Core Competencies/Skill Requirements.
o Finance and Business acumen.
o Clear strategic mindset with analytical focus. Proven leadership skills at a high level.
o Sales Management and negotiation skills.
o Rapport and relationship building at commercial level.
o Ability to communicate, present and negotiate at all levels. Innovation and creativity.
o Results driven.
o Marketing and product development skills.
o Strong interpersonal and communication skills. Ability to work autonomously.
o Project management skills, problem solving, organisational and planning skills.
o Advanced computer literacy.
o Demonstrated ability to improve efficiencies. Change management.
o Knowledge of the internet and how to maximise sales opportunities. Business plan and report writing skills.
o Ability to travel, interstate and internationally