Manager/senior Manager - Strategic Account Management - Telecom

2COMS Consulting Pvt. Ltd.
  • Delhi
  • 10-15 lakh
  • 5-10 years
  • Views
  • 12 Oct 2016

  • Sales/ Business Development/ Account Management

  • Telecom/ Mobile Operator/ ISP/ Telecom Vendor
Job Description

Role purpose :

- To manage and deliver revenue growth from identified strategic India HQ MNC's in India

- Drive a focused account strategy to grow company share in these accounts pan India across Fixed and Mobility products

- Deliver the best in class customer experience with a high NPS score. Continuously farm and create new hunting opportunities in these accounts and grow company wallet and mind share.

Key accountabilities and decision ownership :

- Deliver Revenue growth target in line with the DB in India

- Portfolio engagement across group companies of accounts

- Farming and nurturing deep engagements across levels of identified strategic accounts

- C - Level Customer stakeholder engagement and escalation contact for all customer experience related issues

- Engagement with various circles to deliver the global enterprise revenue growth within India ( HQ and NHQ)

- Work closely with the FL BDM to grow Fixed and relevant stakeholders for new products

Core competencies, knowledge and experience :

- Experience in national accounts enterprise solution selling & C Level interaction

- Experience in complex change management and operating in a matrix, fast moving and technical environment.

- Team player, strong influence and relationship management skills, customer centric.

- Strong communication and conflict management skills

- Ability to multitask

Competencies/Skill sets for this job

National Accounts Enterprise Solution Stakeholders Selling

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About Organisation

2COMS Consulting Pvt. Ltd.