Manager for End Computing User

2COMS Consulting Pvt. Ltd.
  • Delhi, Noida
  • Confidential
  • 8-10 years
  • Views
  • 06 Nov 2017

  • IT/ Information Technology, Safety & Security

  • IT/ Technology - Hardware & Networking
Job Description

Specific competences ( Essential)

- Candidate with 8-10 years of experience and excellent understanding of Microsoft AD environment, Group policies, infrastructure service like DHCP/DNS/TCP IP

- Expertise on Microsoft imaging technologies like MDT, SCCM . In depth knowledge on Windows 7/ 10/ MS office and related common tools.

- Experience on thin client management and support. Excellent in Coordination with cross functional teams and vendors for evaluation/roll out of new technologies

- Knowledge on security tools like AV, Firewall, Encryption, DLP.

Key Roles and Responsibilities

- Design and validation of new and current Platform

- Drive Problem Management with focus on RCA and RCCA in collaboration with larger SME group and domains

- Manage weekly reviews with other SME domains for complex IT implementations across multiple towers including applications, products etc

- Needs to manage relationship and resolve dispute if any between internal and partner stakeholders

- Bring Industry best practices to ensure operational stability

- Drive Service improvement projects across in partnership with internal and partner teams

- Explore opportunities to optimize and ensure we are inline with customer requirements

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About Organisation

2COMS Consulting Pvt. Ltd.