Bachelors degree in Finance / Accounting; CPA, Masters degree / CA or ICWA or ACS preferred. 7 to 10 years of accounting experience with 4-5 years leading a payments support function. Shared Services environment (banking background preferable) Must be familiar with a variety of accounting concepts, practices and procedures, while relying on experience and judgment to plan and accomplish goals. Should have a solid understanding of current payments / accounting technology with hands on experience in SWIFT payments and understand various electronic payment settlement processes. Exposure to robotics & automation technologies desirable Prior transition experience is preferred SKILLS Strong People management skills and proven leadership skills Ability to handle escalations & resolve the issues proactively & appropriately Excellent mentoring and coaching skills Non-hierarchical, with a high tolerance for ambiguity An open high integrity, collaborative professional able to build credibility and a personal network Highly organized & confident in approach Good analytical skills & eye for detail Strong experience in developing / implementing KPIs (exposure to Six Sigma methodologies preferred) You will be based in Chennai and will be a part of our Global Finance & Accounting center Manage payment team members to ensure complete, accurate and timely processing of payments, funding, forex purchases and ensure that all auditing procedures are completed and control parameters adhered to Take a leadership role in establishment of processes and procedures to accommodate new functions taken on by the Center's Payment team Develop, implement and reviews KPI (Key Performance Indicators). Recommend and define additional KPIs when new functions are handled / absorbed by the team. Research and recommend new payment solutions and products to improve the overall process and customer service. Drive global payments projects in partnership with Firm treasury and participate in robotics/ automation initiatives. Identify operational issues and implement solutions to standardize & improve the overall process through Sprints & Lean initiatives. Act as a main point of contact for escalation/queries in Banking and Payments functions and lead problem resolution and solution development. Prepare regular reports, oversee teams productivity and quality metrics. Manage month-end close and use accounting/audit knowledge to conceptualize and implement new projects. Coach and motivate the team towards successful achievement of individual goals. Evaluate the skill requirements of each team member, and obtain the necessary training materials to maintain a high quality of services. Coordinate with Correspondent Banks on all bank related transactions. Establish harmonious and professional relationships with stakeholders through consistent development of action plans on concerns and issues. Participate as an active member of the SSC team in support of its overall goals & objectives.